Dealing with Taban question?

[nonefornic]

Hey all, I'm currently dealing with a slight problem and I'm curious if it's the usual fair... A while back I ordered "Sabaka" for the Bamaka faction and got sent a French card with the promise of an English one soon to come (I don't speak/read French). After three months of chasing I got sent an "Abama" card which is a bit, well, useless as I already have one (got it with the starter box). Is this sort of thing usual or have I encountered a bit of an exceptional problem? I've ordered from Taban a few times before and this feels exception, but its hard to tell...